AI Automation for Service Businesses

Every message answered instantly — even while you're with a client.

KognisFlow builds AI systems that reply to your customers on WhatsApp the moment they message, qualify every lead automatically, and only interrupt you when it truly matters.

<2s
Average reply time
24/7
Always answering
100%
Conversations logged
SC
Serenity Clinic
online
Hi, do you have any appointments this Saturday?
Yes — we have 11:00am and 2:30pm open. Want me to hold one for you?
Yes please, 2:30 works
Booked for 2:30pm Saturday. I'll send a reminder the morning of — see you then!
Lead: Hot
Replied in 1.2s
1 live production system, not a demo
<2s real average response time
GBP transparent, fixed UK pricing
The Problem

Your customers message at the worst time for you to reply.

Enquiries arrive when you're busy

Mid-appointment, mid-session, after hours — the moment someone reaches out is rarely when you're free to reply.

Slow replies lose the sale

By the time you reply, they've already messaged someone else. Interest fades fast, and it doesn't come back on its own.

Nothing gets tracked

No record of who asked what, who's ready to book, or who needs a nudge. Every conversation lives in your memory alone.

Who It's For

Built for businesses where every enquiry counts.

Clinic example
"Do you take walk-ins, or do I need to book?"Answered instantly with your real opening hours and booking link — logged as a new enquiry the moment it lands, no receptionist required after hours.
Salon example
"Can I get a colour and cut this Friday afternoon?"Checked against your real availability, confirmed or offered the nearest open slot — no missed bookings while you're mid-appointment.
Gym / studio example
"What's included in the membership, and is there a trial?"Answered from your real pricing and policies, then automatically flagged as a hot lead for same-day follow-up.
Coach example
"How does your program work, and what's the investment?"Handled with your real program details and pricing, then guided toward booking a discovery call — automatically.
E-commerce example
"Is this still in stock, and when will it arrive if I order today?"Checked and answered from your real stock and shipping data, with order status lookups handled automatically for existing customers too.
Any business example
Not a clinic, salon, or shop? If customers message you on WhatsApp, this works for you.The system is trained on your specific business — whatever it is — so the examples above are just a starting point, not a limit.
What We Build

A complete system, not a chatbot toy.

AI Conversation Engine

Responds instantly on WhatsApp, 24/7. Trained on your services, pricing, and tone. Escalates to you when a conversation needs a real person.

Lead Qualification & Scoring

Every conversation automatically scored — Hot, Warm, Cold, or needs follow-up — so you know exactly who to call back first.

CRM & Data Automation

Every enquiry, conversation, and status change logged automatically. One clean record, no spreadsheets to update by hand.

Live Reporting Dashboard

See your pipeline, response times, and enquiry volume from your phone, anytime — without asking anyone for an update.

Automated Follow-Upoptional

Leads who go quiet get re-engaged automatically, at sensible intervals — never pushy, always on brand.

Calendar Bookingoptional

Customers can book directly inside the conversation — confirmed and added to your calendar automatically.

See The Full Flow

The reply is just the start. Here's what happens behind it.

When the AI can't handle it
Automatic human handoff
"Do you offer payment plans?"
"Yes — we offer 3 and 6 month plans. Want the details?"
"I've been waiting 2 days for a reply on this already, I want to speak to someone now"
↓ recognised as urgent — handed off automatically
WhatsApp · now
Lead needs you!
From: +44 7912 xx8214 — "I want to speak to someone now"
Every conversation, automatically
Logged, scored, and reported
Daily Report
6
Hot
11
Follow-up
18
Cold
4
Enrolled
Priya Sharma+44 7700 xx9012
James Okoro+44 7911 xx7845
Daily and weekly, rolled into one view
Your live dashboard
WeeklyMonthly
Mon
Tue
Wed
Thu
Fri
Sat
Sun
39Enquiries this week
1.8sAvg response time
31%Hot-lead rate
Proof, Not Just Promises

We don't just advise on AI. We run it, live, every day.

Everything described on this page is already built and running — not a concept, not a mockup.

A live WhatsApp AI sales engine answering real customer enquiries today, with automatic lead scoring and daily reporting.

A complete, professional website — booking flow, payment integration, testimonials — built the same way, end to end.

A certification system with instant QR verification — the same trust mechanism we can build into your business.

Pricing

Custom-built. Priced like it isn't.

Starter
£499
+ £49/month
  • WhatsApp AI engine
  • Lead scoring
  • CRM automation
  • Basic dashboard
Get started
Enterprise
Custom from £2,500
Custom monthly
  • Full system + admin AI
  • Multi-channel (Instagram/Web)
  • Custom integrations
  • Dedicated onboarding
Talk to us

See it running, live, on a real 15-minute call.

No slides, no mockups — the actual system, actually working.

Book your free demo